Course
General Information
| Course Id | PSY115018 |
| Course | Service Excellence |
| Curriculum | S1 PSY 2024 |
| Credit | 3 |
| Course Type | compulsory |
| Description | The Service Excellence course in the Sharia Banking Study Program discusses the concept and application of excellent service based on sharia values. Students learn service strategies, effective communication, customer relationship management, and complaint resolution according to Islamic principles. This course aims to equip students with professional skills and service ethics to create a satisfying customer experience in the sharia banking sector. |